Advanced Home Pros, a service of Advantage Impact Windows & Doors ("we," "us," or "our"), operates the website advhomepros.com (the "Site") and related quote-matching services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or Services, you agree to this Policy.
1. Information We Collect
We collect information you provide directly when you request a quote or contact us, including:
- Contact information: name, mobile phone number, email address, and ZIP code;
- Project information: the type of home improvement project you describe and any details you choose to share;
- Communication preferences: including whether you consent to receive text messages from us.
We also collect limited technical information automatically when you visit the Site, such as IP address, browser type, pages viewed, and approximate location, through standard server logs.
2. How We Use Your Information
- To match your project request with licensed, insured home improvement professionals serving your area;
- To contact you about your quote request by phone, email, or — if you have opted in — text message;
- To operate, maintain, and improve the Site and Services;
- To comply with legal obligations and enforce our terms.
3. How We Share Information
When you submit a quote request, we share the project and contact information you provided with the home improvement professionals matched to your project so they can prepare and deliver quotes. That is the purpose of the Service, and it is the only marketing-related sharing we do with your information.
We may also share information with service providers who support our operations (such as website hosting and customer support), who are bound to use it only on our behalf, and we may disclose information where required by law.
We do not sell your personal information.
SMS consent is never shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with, or sold to, any third party for any purpose. Information sharing with subcontractors in support services, such as customer service, is permitted only as needed to operate our own messaging program.
4. Text Messaging
If you opt in to text messages by checking the SMS consent box on our quote form, we will send you messages related to your quote request — contractor matches, appointment confirmations and reminders, and project status updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get assistance by replying HELP. Full program details are in our SMS Terms & Conditions.
Opting in to text messages is not a condition of using the Services or of any purchase.
5. Cookies & Analytics
The Site uses only the technical data described in Section 1 and does not deploy advertising trackers. If we adopt analytics or advertising tools in the future, we will update this Policy first.
6. Data Retention & Security
We retain quote-request information for as long as needed to provide the Services and meet legal obligations, then delete or anonymize it. We use commercially reasonable administrative and technical safeguards — including encryption in transit (HTTPS) — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
- Texts: reply STOP to any message to opt out immediately.
- Email/phone: ask us to stop contacting you using the contact details below.
- Access & deletion: you may request a copy of the personal information we hold about you, or ask us to delete it, by contacting us. We will respond as required by applicable law, including state privacy laws that may grant you additional rights.
8. Children's Privacy
The Site and Services are intended for homeowners aged 18 and older. We do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this Policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.
10. Contact Us
Questions about this Policy or your information:
- Email: hello@advhomepros.com
- Phone: (561) 418-7885